From Australia Post

Hi everyone

We really appreciate your patience during this frustrating time, and we completely understand that this has affected you and your customers today. We have just had an update on the Click & Send matter. 

Australia Post would like to reassure our Click and Send customers that their financial (payment) details are not held in the Click and Send system so these details have not been affected.

We anticipate that the site will be suspended for the remainder of the day and potentially longer as we work to rectify these data issues. We will keep customers informed as we progress.

We recognise that most customers will need to continue to send parcels during this time and ask that you visit your local Post Office, Business Centre or Business Hub where you can access our broad range of parcel services. 

We apologise for any inconvenience.