Matey, you might find it is to pretect you as much as everyone else.

It might just be, that because this incident is so out of character for you/your account, that they are looking at the possibility that it has been hijacked and that you aren't in control of it.

Imagine if that was the case and you were then held liable for all this money that they syphoned off.

Only last week we saw an account that had been hijacked, and there would be instances too of people being dead and someone else taking over there accounts.

Just don't be too hasty in your decisions, eh? They are just following procedure from behind a screen, they don't know you.

I hope that you do get it sorted out soon though.