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on 17-02-2014 02:57 PM
Firstly, you cannot remove positive feedback and seller cannot leave anything but a positive
Secondly, as he left negative feedback clearly mentioning a PayPal dispute being lost this may be sufficient for eBay to remove the negative. You can contact them by phone and they could look into the communication between you and the buyer to connect the dots.
Secondly, as he left negative feedback clearly mentioning a PayPal dispute being lost this may be sufficient for eBay to remove the negative. You can contact them by phone and they could look into the communication between you and the buyer to connect the dots.