Thanks for the advice. Paypal said they just refunded the money to the buyer because the dipute was put thru ebay UK who ruled in favour of the buyer. I also tried that other tracking site, and that did show the item as posted and leaving Australia but that is all. At least that is more than the Aust post site which shows nothing. Will get the claim for today from the PO for the insurance claim. Some countries do not have insurance so I post as registered instead.