help regarding links.

diecastcarsvicki · ‎02-03-2014

I have just opened a 2nd account that i wish to use as a selling account only.

Ive linked my pay pal account and it raised my selling limits which is great.

but one question can i link in my listings on the new account to show my feedback on this account or is against ebays rules.

ive looked at policy,s but cant find anything re linking one account to an other.

amber-eyed-girl · ‎02-03-2014

That is because your accounts are completely separate, you cannot show the feedback from an established account on the new one, but you can say how long you have been on eBay if you want to establish a feeling of being trustworthy 🙂

Feedback on a buying account would be considered irrelevant by most buyers anyway, as for years only positives can be given to a buyer, so it doesn't say much about you really...I mean that nicely 🙂

Unfortunately, your feedback as a seller cannot be moved across to a new ID.

I have heaps of feedback as a buyer, but would not expect that to encourage a prospective buyer too much for that reason, only the length of time I have been around might be a positive thing.

Hopefully someone else can say if it against the rules to mention other IDs by name in your listings.

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Buttercup: You mock my pain! Man in Black: Life is pain, Highness. Anyone who says differently is selling something.

amber-eyed-girl · ‎02-03-2014

Or call eBay 1800088741

As that could be a way of "linking", mentioning the other ID with good feedback as a seller.

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Buttercup: You mock my pain! Man in Black: Life is pain, Highness. Anyone who says differently is selling something.

digital*ghost · ‎02-03-2014

All the above, and just to add, although there is not an express policy re: linking to another ID, there is one that says if you have more than one ID, they are not allowed to interact with each other in any way, and (anecdotally) I believe sellers have been advised by eBay reps that it is against the links policy.

Even though many of eBay's policies are written in a way that they don't answer all questions or scenarios, and are also a touch ambiguous, plus the fact that eBay reps aren't exactly famous for being well versed in all of eBay's intricacies, I'd personally err on the side of caution and not include any links.

clarry100 · ‎02-03-2014

Hi DG,

I wondered about this point recently in another thread (which I can't find now). ie putting links to our other two stores in the auction listings of a third non-store ID.

I read a bit on links policy and found this (see below).

Seems to say in here that you can put links to other ebay stores as long as you have the permission of the account holder.

For our own stores we would of course have our own permission.

Links Policy

amber-eyed-girl · ‎02-03-2014

What I have seen is sellers saying it, not linking it, and that seems to be fine at least ...

Ahhh...eBay, the land of conundrums.

Best to ask on an individual basis just in case? Because if that is stores, is that also individual IDs? That is different.

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Buttercup: You mock my pain! Man in Black: Life is pain, Highness. Anyone who says differently is selling something.

digital*ghost · ‎02-03-2014

@clarry100 wrote:
Hi DG,

I wondered about this point recently in another thread (which I can't find now). ie putting links to our other two stores in the auction listings of a third non-store ID.

I read a bit on links policy and found this (see below).

Seems to say in here that you can put links to other ebay stores as long as you have the permission of the account holder.
For our own stores we would of course have our own permission.

Links Policy

That policy specifically states it's ok to have the link on a store page, but fails to mention one way or another if it's ok in a listing, but I think the first part on the help page restricts pretty much all links from listings themselves that don't provide additional details about the item itself:

"In general, when listing items on eBay, you can include links that are solely intended to provide additional details about the items. That means links should only be used when that information can't be included in the listing itself. These links include additional images, technical specifications, manufacturer warranties and other information that can help buyers make an informed purchasing decision. Other links that point to a third-party provider's website are also allowed, such as image hosting sites and auction template sites."

So, I think I would still keep it out of a listing - if eBay ever decided to issue a policy violation for it, no amount of sense or reason re: their own policies and what they don't say seems to be listened to, unfortunately. 😞

diecastcarsvicki · ‎02-03-2014

I think because even in the terms of agreement with eBay its not black & white so to be safe before i list any thing ill give eBay a ring tomorrow and ask. that way ill know 100% if its acceptable.

thank you all for answers cheers vicki

diecastcarsvicki · ‎03-03-2014

I contacted ebay though chat and here is some of the conversation re links in listings.

ok so on new account i can add a link on my listings to show this accounts so buyers can see im not new at selling is that right

Suzanne K.

Yes. They will be able to refer to your feedback on the first account.

diecastcarsvicki

cheers i was unsure thanks for your help vicki

Suzanne K.

You're welcome.

amber-eyed-girl · ‎03-03-2014

Great keep a copy of your chat just in case 🙂

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Buttercup: You mock my pain! Man in Black: Life is pain, Highness. Anyone who says differently is selling something.