eBay doesn't follow AusPost addressing guidelines
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on 10-11-2012 03:47 PM
I wonder if this is something eBay can address? (pun intended)
Australia Post has guidelines for writing addresses on envelopes. eBay doesn't follow these guidelines, and it seems to me it would be easy enough to fix in their software. It would be so nice if the packing slips and address labels printed correctly. I have to manually paste them into Word and fiddle with them, which becomes quite a task when you're mailing 10-20 items a day.
The worst part is that Australian states are not abbreviated, so we get "South Australia" instead of "SA" and "Australian Capital Territory" instead of "ACT". No Australian would make this mistake so I don't know why eBay does.
Then there's the inclusion of "Australia" as the last line of addresses for items being sent WITHIN the country.
For overseas addresses, eBay insists on printing the word "default" if the user has put their postcode in the wrong place, or in the case of Ireland (for example) if there is no postcode.
Finally, and this is really the fault of users but it's something I always fix before printing - why not have eBay apply Title Case to addresses for those who insist on using all lower case when they fill out their details? (In fact the AusPost guidelines ask for the last line (suburb + state) to be all-caps, if that's not too much to ask.)
So instead of this disaster:
joe blow
123 nice street
suburbia New South Wales 2220
Australia
we would get:
Joe Blow
123 Nice Street
SUBURBIA NSW 2220
The guidelines are here: