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on 20-11-2012 05:55 PM
Well if he didnt send it registered then I wouldnt think I could even approach Australia Post anyway as I have no proof of what happened. I mean I guess I got my money from the original sale, but what a huge pain in the a** it has been!! I guess its a learning experience.
So, in summary, I should now explain to him that the set is damaged, that I will not be refunding the money as I cannot resell it. However, as he has paid for it, I am happy to return the damaged item to him at his postage cost if he wishes. Is that right? Do I need to (or even should I) provide him eveidence or details of the damage? I have taken photos, but I'm not sure how far I should go with this.