I think DSR is a totally waste of time , 

I work very hard with descirbing all my items with full descriptions and real life photos.

Carefull packaging,

Ship items quickly , 

Fast communication with customers , I even keep them updated with order process , 

I update Tracking info fast , 

I even follow up my posted items and inform customers if their items are awaiting their pickup at the local post office !!! 

And Customers still leave me low DSR , I just cant get it !!! 

I had a chat with ebay today about it , and I asked them to check my listings and give me their opinion,

their response was " I truly see that your listing are perfectly described properply." 

But still would not help , 

They just said keep doing what your doing and hopefully it will be ok ( LOL)