I am the buyer to which monster_truck is referring. As I said in the thread on this topic that I started independently in the buyer's forum, I really am a near-total newbie here (this is only my 5th ebay purchase and I have never sold anything).

There seems to be some question as to whether I am telling the truth about the fault with the device.

I have made a short video using my webcam demonstrating the fault. However, I can't figure out how to send it to monster_truck individually or post it to a forum. I thought the "Insert a video" icon would allow me to do this, but now I come to it, it appears that's only good for YouTube.

Obviously still photos prove nothing there: I really need video.

Can anyone help?