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@lancelotlink666 wrote:

I see you have visitied the thread I started over on the buyer's forum. I think that explains my actions.

 

I admit that I've had very little experience on this site, and don't generally know how things work around here. That's why I came to these forums.

 

According to ebay's policies, I am supposed to begin by contacting the seller and seeing if we can't work things out between ourselves before taking any further action. See:

 

http://pages.ebay.com.au/help/buy/item-not-received.html#talk

 

So that's what I'm now doing.

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I think you will find that opening a dispute is generally only going to be good for getting a refund (after returning the item to the seller at your expense) once it's clear the seller is not prepared to work with you in a situation like this.

Personally, and I know it's too late now, but I think the fact that both parties to this transaction asked for advice means neither knew exactly how to handle it, but I see no indication as yet that the seller is not prepared to work with you and offer a fair resolution, just that they were unsure of your intentions (which, as much as it can be affronting, it's not really a personal accusation, as it's relatively common when a problem arises between two people who have virtually no interaction, none of it face to face, and likely experienced or at least heard of some horror stories in the past).

The negotiations can, of course, still be facilitated via the dispute process, and if I were to offer any advice to both buyer and seller, it would be the age old do unto others bit (that is, as a buyer, don't do anything you wouldn't want a buyer to do to you, and vice versa - as a seller, don't do anything you wouldn't want a seller to do to you; when you think about a transaction in those terms, allow how you would like to be treated if the shoe was on the other foot to help decide your actions, rather than try to decide what the other person's actions should be - within reason, of course).

If you stiill wish for the video to be viewed, you will have to upload it to a hosting service like YouTube first.