ebay are refusing to remove any negative feedback these days even though it meets their alleged removal policy and the way they have structured everything to support idiot buyers who choose not to read or use any common sense when buying and item it just encourages people to leave negative as there is no risk to them. I have had two unfair negs lately, one relating to the availability of parts for an item in the buyers local area (nothing to do with me or my performance) ebay refused to remove, the other because the buyer decided to ask if his isntaller could install after he purchased and demended a refund before he received the item which was not fair and against my return policy.