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on 05-04-2014 09:18 AM
tive or neutral Feedback left as a result of the following situations may be removed:
A buyer didn't pay for an item and an unpaid item case is recorded against the buyer.
@happy-smile-laugh wrote:Yes perservere. I do. its totally impractical for a buyer to be able to leave feedback for an item they havnt paid for. If it takes u 30 mins talking to ebay consultant do it it will be worth it to protect ur hard earned reputation/ feedback score. It depends who u get when u make the call some people are ridiculous, some fair some great some efficient, some just say i understand bla bla bla. perservere! its worth it. ask them point blank do u think its fair. logical, practicle or honest of ebay to allow such things just keep pushing cause u have very right with the circumstances u mentioned. we need to defend out feedbacks becasue really ebay can put u thru hell to get unfair stuff removed that is so sabotaging and also they dont allow sellers to giv negative feedback casue it deters buyers spending money n them making money yet they have allowed this moron to keep there feedback on u when they didnt even pay to have a right to leave feedback. thats disgusting. we need to satnd up for our feedbacks and get thigns happening in a more practicle common sense way. id say ring again ask to speak to manager also ask them to verbalise whats removable. if they look at ur msgs they will see that u were not rude if u wernt n thers ur proof to getthe msg removed. if we didnt do all the hard work listing n selling they would have nothign to make money off yet they protect these awful non payers n not us. its rubbish.perservere. ive been told no many times perservered rang back on dif days spoken to mangers and eventually im treated fairly and thigns are removed that are false.
i advise no threatening to buyer that gives them ammo to get their own way ever threaten buyer. just remind them u give honest feedback wether the transaction is negative or bad and that u will not lie and give positive feedback for a negative experince. that way ur not threatenign but they get the msg . ebay are big on threatenign msgs even if they are nto threats.
seems like they arnt following procedure there are times when they try to get away with not removing stuff they have to according to the rulkes n policies beign violated by bidder not payign and there false comments.
jus ring back untill someone with abrain answers the phone. if we all start sticking up for our feedback reps then ebay will get sick n tired n too time poor to treat us so unfairly, its a joke what tehy have done to u.
honeastlyu these ppl are playoig with hours n hours of our time put into our great feedback scores n the lengths we go to to keep them high n then 1 idiot answers the phone n goes against what is in black and white here on ebay site.
so annoyed by this lets all make an effort to get this serious issue fixed. ive been told no befor en keep ringing till they say yes, when i know im within my rights according to policy n rules.