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on 21-04-2014 09:34 PM
@letscleanupmycupboards wrote:
How will it help sellers knowing who gave them low ratings? It will probably mean buyers being summarily added to the blocked bidder list by that seller if they give low ratings too.
What exactly is the benefit for buyers or sellers?
For a Seller
By knowing which transaction earned you the low DSRs, you can evaluate exactly what happened and determine
a) if, as far as you are concerned, that transaction went well, and you believe the customer is just being unreasonable/unrealistic/vengeful etc, so you can then decide iof you wqant to trade with them in the future.
b) go - hmm, I see why that customer thinks that, now I know how to improve/ how can I change my practises to improve my service
c) yep, well the surrounding circumstances were beyond my control
yada yada
Some people can go their whole lives and never really live for a single minute.