Middle of the road classical chamber with static - helped keep me fired up and not crying. The supervisor I spoke to was actually very good - tracked through my emails with the lady in question and made me feel like he was on my side.

It certainly pays to be persitent, but having said that, I lost almost an entire day that I wanted to spend doing new  listings. And I spent it in a reasonable state of agitation, listening to not-well broadcast music on speakerphone in case I missed the precise moment when somebody got back to me. There is only a limited number of times that you can hear "Your call is important to us" without going stark raving mad and resorting to strong drink (which I am now doing).

I might suggest to eBay that some good old heavy metal might keep someone like me more amused - and maybe a little mellow with nostalgia.......

Marina.