I am somewhat confused about this new Click and Send system. I note that it is to commence on 13th May ie 10 days from now and I understand that the Ebay Flat Rate Satchel will no longer be able to be used as it has been previously. My problem is where to you get the new satchels Auspost is referring to as they are not available on the Ebay Auspost shop nor their web store. I rang Auspost Customer Service yesterday and was told that they knew nothing about any changes. I read to the Customer Service Staff member what had been written on the Click and Send page when you login but was told once again we know nothing about this you need to ring Click and Send Customer service, I have asked my supervisor and they dont know anything either. Also there nowhere or any link advising how to apply for the 10% discount Business over 250 etch that was mentioned. Interestingly enough when you click on one of the links for further information it takes you to a PDF file page with the Auspost Insignia which is dated 29th May, 2014.

I am starting to get the feeling that perhaps Auspost has jumped the gun in announcing that this will start on 13th May as there is no sign of where to buy the new satchels or how to sign up for the Business 250 and their further information about this new system is dated over three weeks in the future ie 29th May.

Any advice from an Auspost employee who knows about these changes would be appreciated.