Sorry, not sure where I should post this, but may be relevant here.  Was reading somwhere on here previously the link for the latest survey we were sent didn't work, but they have now resent the email with a working link !! There is ONE opportunity in the survey to actually make comments, the rest is just  'scoring', much of which does not really give you the opportunity for true and accurate responses or your thoughts.  Just another way to have your say . . . . .