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on 12-05-2014 05:06 PM
Me too - because right this minute I've received and email from a buyer who bought a snowboard glove/neckwarmer set - both items listed and tagged asXL with measurements included in the listing.
She says the gloves sre too big - do I have them in Medium? I don't, and in the past I would have taken them back and refunded if a customer was willing to cover the return post, and I would have sent a cancellation request with "sizing issue" as the reason and we all could have gone on with our lives.
Now I find myself trying to word a response that basically says "Tough luck, love" and hope I don't get dinged, for something that is in no way my fault....
Here's hoping,
Marina.