That's why I've decided to abandon my previous "refund for any reason to keep everyone happy" policy in favour of a "If I haven't done anything wrong - no refunds" policy. At least if I phone eBay I have some chance of having an unfair negative removed.

I honestly wish that if eBay want to get rid of smaller sellers like myself, that they would just say so or give us 6 months notice to quit. Anything would be better than this death of a thousand cuts! Damm you eBay.....

Cheers,

Marina.