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@am*3 wrote:

The FVF is on the total cost to buyer.. what they pay (combined cost of postage) not the individual amounts for postage in each listing.

 

If items were listed before 6 May and sold afterwards, they don't have the FVF applied to postage, so that may be why some sales haven't had it applied an some do at todays date.

 

 

How do other countries deal with combined postage? They have had this new system for awhile now. eBay reps should know how to deal with it by now and be able to advise sellers who ask about it.

They (eBay ) probably have the thought that if buyers willings pay too much postage ( individual amounts instead of waiting for combined).. to0 bad for them, don't need to refund them.. more FVFs for eBay if the amount is not reduced.

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AM, you have to remember, that somewhere there is a major breakdown in eBay behind the scenes communication

remember when a Customer Service Rep told me to contact LiveWorld about a TECH issue - even if it was a moderation issue, Lithium hAD ALREADY REPLACED lIVE wORLD 5 months EARLIER!

She then asked MR how I knew that lithium were now the board moderators and asked ME for their contact details so that she could verify MY information as she had "the most up to date info ion the screen in front of her"

Then the next day she PM'd me and told me that I had to contact Liveworld and gave me their contact info.