2-days ago we had a BIN item ordered and not paid yet from a buyer with user ID "xyz-abc". Not the real name just for illustration.

Just now another of the same item but a different colour has been ordered and again not paid with a user ID "xyz.abc". Note the only difference is the "." and "-" in the ID.

Postal addresses and person's name are identical.

The two user IDs were created in the last week and a ZERO FB score on both. One has been created just today.

I'm not too sure what to make of this kind of activity. Might be just as simple of someone having no clue what is going on.

I've sent a message asking for clarification, but so far no response.