@classic_temptations wrote:
The courier has checked their CCTV cameras and they have picture of the car etc but no number plate
But they should have a record of the alternative address when someone called to arrange delivery to a new address.
If the buyer never arranged re-delivery of the package, then the only thing I can think of is that someone stole the consignment card, rang and tried to arrange delivery at different address, then decided to go in and pick it up instead... But personally, I would think the security of packages while in the care of the courier company is the courier company's problem, particularly if they don't request any form of ID for collection when they should be ensuring that the person is authorised to take delivery of the item (even Australia Post will confirm that you live at the delivery address before handing over a package, whether a signature etc is required or not).
