I sell fabric and have had an item removed by ebay with the following explanation: In your listing title, you stated "Price per metre." As per our Listing Policies, we encourage members not to include any statements/ phrases in any parts of the listing that will divert potential buyers to purchase items/ transact off eBay site. We have this guideline in order to prevent possible fraud We invite you to relist your item as soon as the necessary corrections have been made. Moreover, fees are credited accordingly and you can already see this reflected in your account balance.

Can someone explain how these words encourage members to purchase items off ebay? There are HUNDREDS of fabric listings using these words (and I have others). Why have they removed this one?  Does anyone have any ideas?

Also, what happened to 'Live Chat'?  Has that gone?