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on 23-11-2012 02:07 PM
Ring ebay and request removal on grounds you sent express post and referenced Australia Post's guarantee. You may be able to get it removed.
Personally I would never quote any of Australia Posts guarantees in my listings - ever !! Too many variables and out of my control. If you do retain in this in your listings, it is important to include the details of the guarantee, it can't really be assumed buyers know the fine print.