These Click and Send claims are getting interesting.

I always keep a .pdf of the labels when I print them out, and have been glad that I did. I have one claim (so far !) for a missing parcel where tracking is showing as 'Delivered', recipient states she never received it and I had the Delivery Instructions:
If premises unattended place a card in the post box and leave parcel at nearest AP outlet.

So it was safe dropped contra to my instructions. Or it was never delivered. Or who knows what.

Regardless, I'm really pushing AP to compensate me even though it didn't need to be signed for. It's taken 2 months and it's an item worth less than $20, but I'm doing it because I don't think AP should get away with not providing the service I paid for.

BTW, this was not an eBay purchase and I believe the recipient is telling the truth. I sent her a replacement when it became evident that the parcel was lost or stolen.