True, perhaps I didn't backup my TL at an appropriate time. But then again ebay didn't provide many options.

I opened TL and it loaded blank...no entries anywhere...with an overlaying message that I needed to enter my ebay logon to reconfirm the association with ebay and TL. This I did. Once I hit enter, TL loaded as normal with all my entries etc.

In hindsight, perhaps  this is where I should have done a backup but neither ebay nor TL hinted that my data was in jeapody if I didn't. My TL mearly loaded and looked "normal". I entered new items. All was OK until an update was prompted. The update function lasted only around 10 seconds until an error msg flashed up with something like "There was a problem with your update" simple as that. Then my whole TL went blank...gone...zilch, nada nothing. I didn't get any option to reset, push a button, nothing. My only option after that was to reinstall the last update which I did.

I am not computer literate and only sell as a hobby so rely on a multinational like ebay and it's TL functionality to work. Sellers keep ebay afloat...no sellers no ebay so I had hoped both systems would mesh together a hell of a lot better than it did.

I guess I'll have to be more careful next time as your previous posts suggest there are TL problems but they can be worked around once you find what they are.

Many thanks for your replies