@putney32 wrote:
Normally I would give the discount and return the excess postage as a credit through PayPay ....
.
But as epay have already debited their FVF to my account I am going to be further out of pocket
and if you do that now, and request a fvf refund from ebay (which is quite an annoyingly long process), you will end up with a ''defect'' on your Dahboard for 'refunding....... ebays newest RULE
Sorry - what? This is nowhere on my defect rate table and I can't find any other information - can someone please point me to this "policy"?
I refund at least once a week because I post at letter rate, and there is nothing in the eBay system that allows a "up to 4 of this item is $2, and after that it's $3". Only, "one is $2" and add an amount for each additional item. So I always end up refunding (and yes, I DO tell people to wait for an invoice, but half of them do not).
Happy to suck up the lost FVF, but if it's going to count against me every single time I refund, then I have no choice but to leave.
