@phorum_junkie* wrote:It only takes a few seconds to send a quick message, I wish more people would do that
I hope you realise that ebay see it as a fault if you communicate with a buyer outside of the standard email messages.
No they don't. 
They award an auto-5 star for communication if none outside the standard auto-emails was necessary (plus a couple of other specifications), that's all - bit of a difference, and it doesn't suggest that communicating with buyers is a fault, it suggests that if a seller's listing (photos, description and any other info) was communicated well enough and they did everything else post-sale "right", they can assess that as A1 communication on behalf of the buyer, as it were (communication isn't limited to direct messages - everything in a listing communicates something, as does marking items as sent etc).
If the seller doesn't meet the parameters for an auto-5 (in any of the qualifying ratings), it doesn't mean it's a fault, it means the buyer gets to rate the DSR independently.
