yeah contactacted ebay straight away when buyer left feedback, as I knew he would when paypal closed the case in my favour. Ebay states that they cant remove negative feedback because he hasnt broken any of ebay RULES blah blah blah. Well ebay needs to look at their FEEDBACK RULES.

Did you CALL them?  Call again, ebay has been removing FB left right and center, if you persist they will remove it; ask for supervisor.