I have just reported to ebay a member who has left me negative feedback and clearly is attempting to extort me. I asked the buyer would resolve the issue of the negative feedback. Their respone. Refund. I then asked them to return the goods in line with ebay policies and their response was. No. I then asked if they wanted to keep the goods and have a refund, would that make them happy. They responded simply yes it would.

The clincher is that they basically leave negative feedback for everything they buy and then have it revised as witnessed by their feedback left for others. They have some revised and some not.

So they have a clear pattern of behaviour and I am left without any practical recourse other than to roll the dice refund them and hope they revise their feedback.

Being the clear criminal that they are I really don’t want to roll the dice on them. In the meantime my Top seller status and dsr’s  is now under jeopardy and therefore my livelihood and the food I put on the table.

What is the bet ebay does not remove their account or feedback on some vague reasoning and the only response I receive is a canned response that may not even address my complaint.