@ilovemychooks wrote:

 

Does anyone know for sure if sending an Australian seller a message post completed transaction triggers a defect?


It doesn't. 🙂

 

On sites where eBay offer a Buyer Protection program (eg US), sending the seller a message related to INAD or INR (i.e. the ones with the sbject line "item I received is not as described" or "I haven't received my item yet" actually open a case in the resolution centre and AFAIK, this will trigger a defect for those sellers, even if the buyer was just trying to check on a tracking number or something innocent, sadly.

 

Thankfully, we don't have that kind of system here, so communication is (again AFAIK) not going to trigger anything. The one and only thing it has the potential to do is stop an auto-5 for communication from being awarded when you leave feedback (sellers can get an auto-5 if there was no communication leading up to the transaction up until FB is left, and if they have a 0-1 day handling time, then upload tracking information within 24 hours from the sale), and that's not a bad thing at all, it just means eBay can't decide on the rating on the buyer's behalf. 🙂