hi,

hi, saw a post re staff & had to say ..

some staff , how many ??, dont know what they are supposed to..any wonder auspost suffered a loss & increases parcel post to make up for it. this eventually wont ,as ebay sellers will soon see, the increase post makes most items sold for a bare mimimum to cover fees & a little over , not competative with land stores now, esp during sales 😞

a few years ago my son was selling xbox steering wheels in boxes. we knew the meas & calculated the post before going to post them. on so many occasions at different POs the staff miscalculated the post finally agreeing we were correct. if we hadnt done that prior we would ve lost a lot of money in total. 

then during the change in parcel rates i was concerned about a 5kg satchel & overstuffing it.i hadnt used one before. also stock online was sold out. i phoned the only PO i found, online, opened on a sat & when i asked if i could use a box or another satchel with the 5kg label (i had a large one sent to me from a store) she replied confidently that it would be ok & a lot of people she sees do that . i wasnt convinced somehow after re-reading the site. i decided to buy one over the counter. i then phoned auspost on the monday & was told ,no no that is not allowed. items must be in the container the label applies to !

sheesh 😞  ..