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on 10-07-2014 09:21 AM
I know it can send it out automatically with all the relevent details - But I've always liked the personal touch of contacting the customer with your own messages.
All i wanted was to know was the {code} to use which automatically enters the tracking number.
I use a Courier that is not listed in the drop down menu when you enter the tracking number, even though i enter it in for the customer to see. There has been confusion in the past with some customers because of the name of the couriers i use.
Doing a personal message helps to explain where to go to obtain tracking information on the couriers website.
I use a standard message and just alter with their tracking number. But instead of bombarding buyers with automatic messages and my own, i saw a way to add the personal touch to the automatic message eBay sends, i thought that would be better! So, I found how to add the personal message... but just need to know the code that adds the tracking number relevent to their purchase in what i have sent them.