Thanks guys, it's at least somewhat comforting to know I'm not the only one with the issue. Really quite frustrating though.
@thecatspjs wrote:the defect generation process including reporting on same is just stuffed up at eBays end.
That wouldn't surprise me, unfortunately - I never really used to look at my DSRs that much but with the defect thing coming in I check at least once a week. Seeing one pop up is a little disconcerting when I am otherwise none the wiser as to any issues 😞 , so I kinda had my fingers crossed that there was some crucial step I was missing (on the assumption the transaction is actually there and not an anomaly).
But then, that raises other questions - is seller perfomance going to be based on these seemingly phantom defects popping up, or what is returned in a report?
