This is what I have on the pop up:

I don't see expand. When I click on download report and sign in, this is what I get.

I still can't see anything that says expand. I have got this ever since the day I got that defect. Could this just be another defective part of the defect system? I do know that defect was for a 3 star rating, but no idea who it came from.

Interestingly, the 2 star rating I got hit with for postage from my German buyer shows up in another area, but didn't count as a defect.......not that I can find any way!