I used the item numbers to find out which things i got defects on from eBay.1 was in April a RMW top i washed the day of posting that a thorn from a nasty bouganvillia bush.It put a tiny tiny hole on the shoulder,so i gave full refund & posted the top anyway so buyer wouldn't be cranky.The top was still good but not as described but i still got a defect from eBay not the buyer.