Thankyou for responses i did already try adding Registered Post to all my items BUT my sales stopped why would they want to pay the Extra $3 when eBay have forced FREE shipping down peoples knecks so they shop else where and to be able to cover registered post costs its actully $4.95 to be able to cover it and eBay fees. So i guess i will need to start selling on;y items that i can have enough cost on them to cover registered post and still offer FREE shipping may be the only way.

We have a LOT of mail go missing when shipping to PO Boxs NO one reads our terms anyways so we get a lot of PO BOX addresses, its all very  frustrating!

I will email the buyer and let them know to go via the dispute process.

Thank you again