That seems like it would have been a reasonable and responsible idea.  

Unfortunately, the eBay surveys we get these days do not allow us to provide the appropriate suggestions - and one has to wonder if eBay ever takes anything on board anymore.  

I'm quite sure that eBay pays 'whomever' a substantial sum to send us these CS Feedback Surveys.  Are they designed  to make us believe that any comments we make ARE taken on board??  I strongly doubt it.  IMO these are sent to give us a 'feel good' attitude that  we have made a contribution to eBay, and what we say is being read in the ivory towers in Switzerland.

Pigs flapping wings as I type.