Holiday Settings - information contradictory?
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on 26-07-2014 05:11 PM
Hi, I am trying to figure out if something is going wrong with my holiday settings.
Twice I have put my store on holiday for a couple of days, and twice all my listings totally dissappear from my store and in search results, and don't come back into my store, even AFTER I take the holiday settings off, until I select all listings and edit, then submit edit with no changes.
Now that alone seems strange, but what I don't understand at all is that when you block people from buying, it says a message will be displayed 'On your listings' , either 'This seller is currently away, and is not processing orders at this time. You can add this item to your watch list to purchase later.' or 'This seller is currently away until <dd/mm/yyyy>, and is not processing orders at this time. You can add this item to your watch list to purchase later.'
This indicates that my listings should still be visible in search results and on my store, but have either of these notices on them and no facility to purchase now, only to add to buyer's watch list.
So why do my listings dissappear totally and leave my store empty?? Not happy.