Hi DG, Thanks.

I use words something along those lines too.

And its quite amazing how soon after a missing mail item does mysteriously show up or there is no further response on the matter.

After we sent these words to a very similar buyer just a few weeks back she then wrote back a nasty-gram rejecting our offer of either refund or item replacement. Saying "...keep ya stinking money and ya rotten items".

Then a few days after that she left us a NEG.

I just replied to the NEG FB with something like this:

"You claimed INR. We advised our reporting process. You rejected our offer to refund."

Never heard any more.

Has anyone ever tried filing a report with the online fraud squad in Brisbane?

If so, what happened?