Hi all,

We have just received a notice from PayPal that a chargeback case has been opened against our account.

The reason as stated is "unauthorised use".

The amount is only $5.50 so not a total killer. But it's the principle here.

And they will charge us a $15 fee for the privelege. How utterly rude.

They have asked us to provide any evidence we have to help them fight this case.

We use regular large letter so we don't have tracking informatioin.

In any case its not about if/not we mailed out the item (which of course we did), nor is it about item not as described.

We have done all the right things in good faith and now it looks like we just loose the money.

Blatant rip-off by PayPal and the banks IMHO.

Might be time for FIO report methinks.

Anyone got any ideas on how to fight these things?