On a post on another thread, I believe you were told by eBay they would have their DEFECTIVE defect system sorted by the time the dumb defect system was in place in August. 

I would be interested to know if you have had any further response regarding the rectification of the DEFECTIVE defect system - and that erroneous defects are now able to be removed by eBay.

I refer specifically to your sale of the 16th to a buyer in Chile whose buying date was the 15th, who lodged an INR on the 16th, upheld by eBay, with a response from eBay CS that 'there is no way the defect can be removed, our tech team are working on it, and it should be sorted by August' (not a direct quote, but near enough).

So have the tech team earned this weeks wages by fixing this.  Guaranteed they got their wages, and you are still sitting with that ridiculous defect.