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on 04-08-2014 02:08 PM
Hey stawka
I agree with the sellers doing that as well. I am of the opinion that if negative FB is left, the seller has a right to defend.
The fact that eBay saw fit to make buyers completely anonymous caused a lot of discontent, and if faced with an unwarranted or retaliatory negative I would also name said buyer.
By retaliatory I mean the following scenario:
Buyer received faulty item and requested Partial Refund, seller denied, offering to pay return postage if the item was indeed found to be faulty once received, and to fully refund of course with the cost of return postage included. Buyer would not have been out of pocket at all, however, said buyer, wanted to keep the item and get a bit of Cash Back.
Seller stuck to their guns, buyer backed away, but left negative - On what grounds ?? the seller was following protocol exactly and was willing to reimburse buyer for any costs, they just needed to verify the 'alleged fault' as is their right to do so.
And there are buyers out there who make quite a bit of extra cash with this little game, but now we will never know who they are.
Map out your future, But do it in pencil, The road ahead is as long as you make it.
Make it worth the trip.
Jon Bon Jovi