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on 13-12-2012 03:22 PM
If it was a pick up item, there is no PayPal buyer or seller protection as buyer normally inspects, and if happy, pays, then takes it home.
I am just a little surprised he wants to take that avenue so soon. I thought you guys were talking and maybe you did too.
Probably as PJ suggested, easier to take back, refund and offer to underbidder or re-list. It will probably sell quite easily. Rather than trying to prove the string theory, (which is most likely the prob) buyer seems to have a bee in his bonnet now.
Being nice and easy for the refund, you might only get a neut, besides replying to feedback with Have Refunded, always shows you are prepared to solve issues.