Not happy eBay - DEFECTIVE defect system !!

Now my seller dashboard appearance has changed - AGAIN.

 

Now my defect rate for past 12 months has SIGNIFICANTLY changed again !!!  Its half of what it was !!

 

Now I have NO ability to download report at all ~ not that any report I was actually able to download showed anything I did not know.

 

I KNOW I have a neutral and two cases opened for not as described - I know this, I asked buyers to open cases to be on the record, before DEFECTIVE defect system was introduced.   What about the other defects that have gone from 9 to 2 ????

 

What an absolute defective crock of a system. 

 

Cat Mad

 

^^^ catmad in size 40 font, bold and red !!!