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@bigbrickshop wrote:

Maybe 7 of your defects have rolled off the end of the 12 month period?

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No, they were showing as populated across the 12 month period.  I have 2 defects that should fall off this or next month, one being the neutral feedback from the scamming buyer seeking a partial refund.

I am happy to lift to game, but FGS if I am going to penalised, let me know **bleep** exactly I am doing wrong - if I do not have access to a STABLE transaction number and tally I will running around in **bleep**ing circles trying to work it out