I doubt the buyer will remove it as it appears the buyer is talking about the item they purchased.

I am guessing the buyer left positive feedback before they used the item and then left neg after the item broke on the other as they seem to not know how to use ebay properly going by their spelling.

And I would also go as far to say it may have broken from the camping equip on top.

Unfortunately you may just need to wear it and it won't take long before it's on page 2, not many buyers look beyond page one.