@luvyourgarden wrote:
Reply from ebay....As I can see you have replied to the comment. That's good as that will let other members know your side of the story. Based on our study we realized that most buyers are discerning and would check both sides of the story. Furthermore since Feedback Rating is based on your running 12 months on eBay. All negative feedback older than 12 months will roll off which means you may get a 100% feedback rating in no time. I suggest you contact them via phone to rectify their issue. Once you have resolved their issue you can ask them to email us to have their negative feedback retracted. Once we receive their request to have the feedback they left you to be retracted we will automatically remove it from your feedback profile page.
That is insane. They now want the shonky buyer to email ebay and ask for her shonkiness to be recognised?
Joono
