@i-love-my-sheep wrote:
Maybe we could keep this thread going with great buyer stories, to keep them separate from bad buyer stories? I'm sure most here would have a positive story to tell.
For my contribution...
I do quite a bit of custom work, I am also thankfully in a position to be able to do generally acquire the materials and do the work before any money changes hands between myself and the buyer, which is actually what I prefer... I don't like the idea of buyers feeling obliged to go ahead with a purchase if they don't like the result, almost nothing I make is so personalised I can't sell it in general, and I don't really like being paid for work I haven't done, as it has the potential to cause way more issues if I can't follow through for some reason than if the buyer doesn't follow through.
Ok, so with all that in mind, I had one buyer who point blank refused to go along with this and insisted on paying for stuff up front. They endeared themselves to me forever with their reason why (something along the lines of "in case I explode in during an experiment" - in other words, there I was with the notion 'I'd feel bad if something went wrong and I couldn't supply the item', while they were all like 'but I'd feel bad if I died and I couldn't pay you for the work you did 
).
I've had more than one buyer send me additional funds because they thought the items were worth more than I charged - that's always lovely. ^_^
A few times I've received photos from customers showing me what they did with the stuff they bought, which I always love seeing - it is awesome to see my jewellery n' stuff on a smiling person, I must say. I also get a few messages with personal thanks and so forth, which is just as lovely and appreciated (I suck at responding to them, though, I tend to be a bit formal and - worse - bland when replying to something / anything that vaguely resembles a compliment 😞 ).
I also need to make a special mention of anyone and everyone who has purchased from me more than once, especially if I've ever messed up their order, which happens on the...err, odd occasion. 
But seriously, anyone who is not only understanding and gracious when I've messed up, but still has full confidence in me as a seller, gets a special 
I have one buyer in particular that without their continued patronage, so to speak, I am quite sure I wouldn't be where I am today, so that's one of the reasons I named a design after them. 🙂
