Hi Helen,

I didn't know that the buyer could open a transaction cancellation request. I thought that was only for a seller to do.

This would be much better for us when a buyer requests cancellation which is always the case for us.

We can just tell them to do it and we will agree.

Could you give me a link that decsribes where a buyer goes to do this please? I'm sure they will ask how they can do it.

Cheers