Here's what we found for "Cancel Purchase"[ Previouspage ]
If you are a buyer and wish to cancel a purchase, you will need to contact your seller to see if they would be willing to cancel the transaction. If the seller doesn't agree to cancel the transaction, you'll need to honour your purchase and pay for the item. If you don't pay for the item, the seller can
open an unpaid item case.
If you are a seller and have sold an item but you no longer want to complete the sale, it's best to contact your buyer and explain what's going on. The buyer might release you from your commitment to sell the item. If the buyer agrees, you can cancel the transaction and receive a credit on your final value fee. If the buyer doesn’t agree to cancel the sale, you will need to complete the transaction.
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